Returns or Exchanges - Please note that shipping charges are not covered by PoochieBoots.
You are entitled to a return within 14 days of receiving your order. Outside of 14 days, we cannot offer you a refund or exchange. To be eligible for a return, your item must be in the same condition that you received it, so please try out boots in your home. Items purchased on sale may be exchanged only.
Return Authorization Numbers
To request a Return Authorization number please contact us at: firstname.lastname@example.org Please include the Return Authorization number on the outside of the package that you're returning.
If you have any questions or concerns, please contact us at email@example.com and we will be happy to help!